Let us know what you think!
Feedback
If you have some feedback for us, good or bad or just informative, please let us know by filling out the feedback form below. It would be really helpful to know what you think so we can continually strive to create the best physical activity and sports experiences we can. We will get back to you within 5 working days. Many thanks.
Complaints
SASP is committed to providing a high-quality service, but in any organisation there may be occasions when things do not happen as intended and you may not be happy with the service you receive. When this happens we want to put matters right quickly so that we can learn from our mistakes and improve the way we do things in the future.
This procedure will help if you believe that SASP has:
- failed to do something that was agreed
- not done something we should have
- acted unfairly or discourteously
- treated you or others in an unprofessional manner
- failed to follow an agreed course of action
- not responded in an appropriate timeframe
SASP Complaints Procedure Final (PDF, 231 Kb)
SASP Stage 1 Complaints Form (MS Word, 36 Kb)
SASP Stage 2 Complaints Form (MS Word, 37 Kb)
